Return policy
Sri Deva Defence &
Equipment
At Sri Deva Defence
& Equipment, we strive to ensure customer satisfaction with every purchase.
If you are not fully satisfied with your product, we offer the following return
policy:
- Products can be returned within
15 days from the date of delivery.
- The item must be unused,
unworn, and in original condition.
- The product must be returned in
its original packaging, including all accessories, manuals, and labels.
- Physically damaged, altered, or
tampered products will not be accepted for return.
- Returns will not be accepted if
the product shows signs of misuse, improper handling, or normal wear and
tear.
- Proof of purchase (invoice or
receipt) is required for all returns.
Non-Returnable Items
Certain products
may not be eligible for
return due to safety, hygiene, or regulatory reasons.
Refunds / Replacements
- Once the returned product is
inspected and approved, a replacement or refund will be processed as per
company policy.
- Refunds, if applicable, will be
made through the original mode of payment.
For return requests or
assistance, please contact Sri Deva Defence & Equipment Customer Support.
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Here is the updated
Return Policy with legal language, including the email ID and customer care
number, written in a professional and formal tone suitable for a website or
official document:
Return Policy
Sri Deva Defence &
Equipment
This Return Policy
governs the terms and conditions under which products purchased from Sri Deva
Defence & Equipment may be returned. By placing an order with Sri Deva
Defence & Equipment, the customer agrees to be bound by the terms outlined
below.
Eligibility for Returns
1.
Products are eligible
for return within fifteen (15) days from the date of delivery.
2.
The product must be
unused, unworn, and in original condition, along with original packaging,
accessories, manuals, and labels.
3.
The product must not be
physically damaged, altered, modified, or tampered with in any manner.
4.
Products showing signs
of misuse, negligence, improper handling, or normal wear and tear shall not be
eligible for return.
5.
A valid proof of
purchase (invoice or receipt) is mandatory for all return requests.
Inspection &
Approval
All returned products
are subject to inspection and verification by Sri Deva Defence & Equipment.
The company reserves the sole right to accept or reject any return request
based on the condition of the product and compliance with this policy.
Non-Returnable Items
Certain products may be
deemed non-returnable due to safety, hygiene, regulatory, or statutory restrictions,
including but not limited to defense, tactical, or customized equipment.
Refunds &
Replacements
- Upon successful inspection and
approval, the company may, at its discretion, offer a replacement or
refund.
- Refunds, if approved, shall be
processed through the original mode of payment within a reasonable
timeframe.
- Shipping, handling, and other
ancillary charges are non-refundable, unless otherwise stated.
Limitation of Liability
Sri Deva Defence &
Equipment shall not be liable for any indirect, incidental, or consequential
damages arising from the use or return of its products. The company’s
liability, if any, shall be limited strictly to the value of the product
purchased.
Governing Law &
Jurisdiction
This policy shall be
governed by and construed in accordance with the laws of India. Any disputes
arising out of or in connection with this policy shall be subject to the
exclusive jurisdiction of the competent courts in India.
Contact Information
For return requests or
further assistance, please contact:
Email: info@devatools.in
Customer Care: +91-99 530 79060
